Shipping & Delivery

  • Standard shipping can take up to 2 business days.

    International shipping will vary. Due to global supply chain challenges, shipping times could be longer than usual.

  • We do same day shipping if you have selected Same-Day Shipping as an option.

    Please note - this option is only available for orders placed before 2pm, UTC+5 and within Greater Male' region. 

  • Yes, we offer free shipping within Greater Male' region, for all Standard Shipping orders. You can select this when checking out.

  • Yes, we ship our products all over the globe. However, we advice all customers to contact us first so we can check shipping rates for you before you place your order.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

  • We do FREE delivery for Standard Shipping within Greater Male' region.

    If you are based outside this region, please reach out to us to arrange shipping to your area.

Payments & Safety

  • We currently accept bank transfers. You can get these details at the checkout area.

  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

  • We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Returns & Refunds

  • Yes, we offer full and partial refunds subject to case by case.

    Please send an email to hello@vilunu.com if you have any issues with our products.

  • Due to the nature of our products, refunds will be subject to evaluation. Please reach out to us in this situation.

  • When an order does not include free shipping, all shipping costs (including return shipping) are handled by the customer.